Seller information
This page includes the disclosures made under Japan's Act on Specified Commercial Transactions. The Japanese page is the primary legal notice; this English version is provided for convenience.
Seller information and the terms that apply to software, licenses, updates, and downloads.
This page includes the disclosures made under Japan's Act on Specified Commercial Transactions. The Japanese page is the primary legal notice; this English version is provided for convenience.
Site allowance, contract length, quantity limits, and other product-specific conditions are displayed on the product page or at checkout.
After successful payment, we email the license key and a time-limited download link to the address used for the purchase. Delivery normally takes place within a few minutes, but may be delayed by payment review, network disruption, or fraud checks.
If a download link expires, you can request another link using the purchase email address.
If atshift User Profile Fields Pro is disabled, the free plugin continues to manage its field sets and saved profile values.
Products may be sold as one-time purchases or recurring subscriptions. The product page and checkout state the purchase type, term, renewal price, and next billing date.
A recurring subscription renews at the stated interval until canceled. To prevent the next renewal, cancel before the renewal date through the Stripe customer flow or contact support. Cancellation does not shorten a period that has already been paid for.
Because the products are digital, customer-requested returns, exchanges, or refunds are generally not available after a license key or download link has been issued.
Where there is a duplicate charge, a failure to deliver for which we are responsible, a material defect, or a refund is otherwise required by applicable law, we will investigate and provide a fix, replacement, or refund as appropriate. Payment reversals and refunds are processed through Stripe.
Please verify the product, site allowance, purchase type, compatibility requirements, and any beta notice before purchasing.
Supported WordPress and PHP versions, required free plugins, and other requirements are stated on the product page, download page, or included documentation. Check the target site before purchasing.
We cannot guarantee compatibility with every combination of theme, plugin, hosting configuration, browser, or browser extension.
Products identified as beta may contain undiscovered defects and specifications that change during development. Create a backup and test on a staging environment where possible before use on an important site.
Please report bugs and improvement requests through the support form. When automatic updates are enabled, the software can update to releases we make available.
See our Privacy & Cookie Policy for information about purchases, payments, licenses, downloads, and support.